Remember that i is the
name of the twizzle that has a number arrow equal to the unit
arrow rotated through 90 degrees.
In other words i = 1 cis
90 .
The twizzle multiplication rule is neatly expressed by saying
'Multiply the number arrow lengths, and add the angles'.
So i2 = i ×i = 1 cis 90 ×1 cis 90 = 1 cis 180 = -1.
Now you should have enough information to multiply out
(z-i)(z+i) .